Commercial Partners - FSDC Global

Delivery driver was absolutely awesome, and installation team were quick, efficient and friendly! Mostly great dealings with the office team too except an unfortunate ambiguity over a late surprise price change. Overall very happy indeed with the doors themselves and the internal blinds are top class!

Since 5 years passed of our Folding Sliding Doors being installed, this is a real and honest feedback for this company. First of all, it’s a great product. Next, we are extremely happy with their customer service team, esp. Nathan. They respond very quickly once requested. They also put extra care and time every time when servicing our patio doors (which happens on a regular basis). Highly recommended. 5 stars.

Friendly and efficient company with product delivered on time. The installation was excellent and the installer most professional, courteous and efficient. Would highly recommend.

Friendly + proficient young team - Bobby + Jack. Advised arrival time day before + arrived promptly. Focused on job + well-mannered. Articulate at explaining issues I didn’t understand. Suggested making a how to operate + lock video as I’m handing over to new owners. Tidy + did the job to proper standard. Didn’t cut corners. Cleared everything away + no mess left. Felt reassured with one year warrantee for work done. In all dealings with the firm, as I tried to get fixed without call-out + ordering parts, found customer service super efficient. Susan in particular. Thank you team.

Purchased my two sets of bi-fold doors about 12 years ago they have been great ever since just had our third service call and as always the guys were great, replaced all the rubbers, handles etc, last time we had a couple of additions as they had moved on this time was the same we got all the improvements they had made to the sets they are fitting today, great job by two great guys, a credit to FSDC Global, once again we have two new looking sets of doors, Many thanks.

Ordering was very easy with assistance and advice provided where required. Delivery was easy, with the doors taken to the rear of the property. The fitter arrived, explained what he was going to do then got on with it. Everything was covered up and any mess was swept away at the end. All rubbish was neatly bagged. The whole experience was excellent and the doors with integral blinds look superb. Really pleased

From start to finish the customer service has been excellent, the quote and order form is easy enough to complete. The guys (Luke & Bobby) worked very hard despite a delay from a previous site and travelling time. They cleaned up as they went along and left all the waste material packed and ready for the tip. The doors themselves are very good and have really added a great feature to our property letting much more light with the added bonus of opening up the entire opening in good weather connecting the house to the outdoors seamlessly.

Superb experience from the initial enquiry through to the final fit. The building work was held up by poor weather and other difficulties and it was about two years from enquiry to fitting. During that time the company kept in regular contact with me and gave advice and suggestions about how we could make minor changes to the build and their product to give an outcome that fits seamlessly with the fabric (eg RAL colour and threshold detail) of the building and enhances the final appearance. Thankyou, it has been a pleasure working with you.

Great Doors - Top Quality - My Builder (Reliable Bldrs - Manchester) recommended I order my door from this company in mid-May during Covid lockdown - he would fit it socially distanced. I read the mixed reviews and was very unsure but i trusted him. 

I rang and ordered and asked to the doors as quickly as possible - we agreed the next Friday a week away was doable. I didn’t hear anything back until Tuesday and was concerned but a lady rang and confirmed Friday and that it would be around 9 - 10am. The doors arrived bang on time and my builder installed them. They are stunning, great quality, and have that really well-built feel to them - they feel solid. The sliding mechanism is fab (its on a floating runner so any debris falls below it - its great) so I just wanted to give these guys a good review. Fast service and I'm very happy.

The folding sliding door company fitted bi-fold triple glazed glass edge windows to my kitchen extension four years ago, in which I was very pleased with the quality.

About four months ago I noticed the glass misting up in two out of three panes! I informed Folding sliding door company about problem and sent photos! They responded with in 24 hours and a week later agreed to change glazing units.

Today the fitters turned up and replaced all three glazing units not just two! I was over the moon with the customer service and response from this company and highly recommend them!

FSDC Global fitted bi-fold triple glazed glass edge windows to my kitchen extension four years ago, in which I was very pleased with the quality.

About four months ago I noticed the glass misting up in two out of three panes! I informed FSDC Global about problem and sent photos! They responded with in 24 hours and a week later agreed to change glazing units.

Today the fitters turned up and replaced all three glazing units not just two! I was over the moon with the customer service and response from this company and highly recommend.

We installed our Folding Sliding Doors over 10 years ago, and had been enjoying them ever since. Recently, we had some structural issues in our home which had also impacted our doors and FSDC Global came to the rescue. They surveyed our site, made a plan, custom made parts to fix our specific problems and scheduled a reinstall. They also arranged for a total refurbishment on site. Their customer service was superb, their installers were expert in every way. My doors are like new.

We installed our Folding Sliding Doors over 10 years ago, and had been enjoying them ever since. Recently, we had some structural issues in our home which had also impacted our doors and FSDC Global came to the rescue. They surveyed our site, made a plan, custom made parts to fix our specific problems and scheduled a reinstall. They also arranged for a total refurbishment on site. Their customer service was superb, their installers were expert in every way. My doors are like new.

I just finished installation of our door unit. Very pleased with product, delivery, and the help from your office when I had questions. If you follow their directions and make opening plumb and level the unit installs pretty easily. They recommend two men but we found three made job much easier. these were heavy panels and why take a chance to damage something or more importantly to get hurt moving units around.

We were missing a few grub screws or as we call them in the colonies, set screws. they responded immediately and came a few days later. Read the manual, be careful with opening and particular with your level and the installation goes pretty well.

We chose to to recess the lower track in an existing concrete slab, bit labor intensive but well worth setting in the floor. We would purchase these products again from these folks and appreciate their help with questions we had.

We had our doors fitted over 10 years ago - just when folding sliding doors started get popular. This year, I decided that they needed a bit of loving care and so I asked FSD if they offered such a service.

The answer was yes - they do provide a care and maintenance service - and after a couple of calls to a very friendly and helpful office and some pictures emailed in to make sure they brought the right stuff, their engineer arrived as planned and the doors are better than new!

I am extremely happy with the doors and the aftercare service I have experienced and would happily recommend FSD to friends and family. Great job.

I wasn’t actually in the country at the time of the installation so cannot comment on the initial installation, however the doors are fantastic quality and the finish and quality is exactly what we wanted.

As the building was a new build naturally there has been a small amount of movement and thus the doors needed slight adjustment a few months down the road, the two guys from The Folding Sliding Door company attended (same team as installed our doors) they were extremely professional and polite and adjusted the doors accordingly.

Thank you

It is not often I get to praise workmanship. In this instance it gives me pleasure to highly recommend your service and Engineers. I found them pleasant and obliging at all times maintaining the highest level of professionalism.

Mistakes can be made but how they are dealt with is the measure of the Company. It has been a pleasure dealing with you all and I have recommended you to several people when they have commented on our doors. Many thanks for a sterling service.

Just a note of thanks for the fantastic service provided by your engineers. We were contacted to say they would be here by 8am and they arrived at 7.55am. Very friendly and they were able to sort the problem with the lower roller mechanism and adjusted the top mechanism allowing the door to open and close smoothly. They also fitted a replacement rubber seal/draft excluder on the door.

Fantastic service! Thanks also to the person I dealt with for helping us on Friday afternoon.

Having inherited our bi-fold doors when we purchased our current property some two years ago, the accompanying paperwork indicated they were fitted in 2008 with a 25 year guarantee. A telephone call last week to your company after the doors became unable to fully close was made with a degree of scepticism. However, I need not have worried. The customer service advisor was brilliant. She diagnosed the problem immediately told me how to remove the broken part which I photographed sent to her and within three days the new part arrived and with help of a service manual she emailed me I was able to fit it. Job done!!!! AND no charge. Need I say more. I cannot recommend The Folding Sliding Door Company highly enough. I will certainly use them when a full service is required. Thank you.

This is honestly one the most professional companies I have ever dealt with. We have had our bi-folding doors for four years and recently discovered a slight issue with the brush that runs along the bottom of one of the doors.

After sending an image to the company, engineers were on site within a week. Leon plus one were on time, completed the job effectively and efficeintly and were extremely pleasant and professional.

Well done sliding doors, first class customer service.