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Servicing

Enjoy your original investment with regular servicing

Professional Servicing

Enjoy your original investment with regular servicing.

FSDC Global want to ensure that all of its customers continue to enjoy their original investments to their full potential for many years to come. So to keep your doors and windows in tip-top condition or to resolve any small ‘niggling’ issues, you can arrange for a ‘regular’ or ‘one off’ servicing of your doors and windows.

FSDC Global Service checklist:
  • All parts guaranteed and fitted by our own fully trained engineers or authorised sub-contractors
  • Genuine replacement parts fitted (if deemed necessary)
  • Travel to a UK mainland residential address
  • Includes an inspection by a specialist service engineer and any adjustments with replacement of any seals, gaskets & handles (if required)
  • Some replacement parts are charged extra to the ‘Service’ fee, these parts are priced individually on application
  • All work undertaken by FSDC Global will carry a 12 month guarantee from date of completion

Peace of mind from an AMAZING £250*

Conditions of Bi-Fold Door service: ALL SERVICE CALLS WILL REQUIRE A DISCUSSION / PHOTO EVIDENCE PRIOR TO ARRANGING A SERVICE ENGINEER VISIT TO EVALUATE THE BEST COURSE OF ACTION REQUIRED.

The service charge from £250+VAT qualifies for the first set of bi-fold doors only (additional bi-fold doors may be subject to an additional charge) and includes travel to a UK MAINLAND residential address. Includes an inspection by a specialist service engineer and any adjustments with replacement of any seals, gaskets & handles (if required). Some replacement parts may be chargeable extra to the ‘Service’ fee (these will be priced individually on application). All work undertaken by FSDC Global will carry a 12 month guarantee from date of completion. Geographical restrictions apply.

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What our customers say...

Read more customer reviews and testimonials.

Since 5 years passed of our Folding Sliding Doors being installed, this is a real and honest feedback for this company. First of all, it’s a great product. Next, we are extremely happy with their customer service team, esp. Nathan. They respond very quickly once requested. They also put extra care and time every time when servicing our patio doors (which happens on a regular basis). Highly recommended. 5 stars.

Jessie
GB · April 2022

Friendly + proficient young team - Bobby + Jack. Advised arrival time day before + arrived promptly. Focused on job + well-mannered. Articulate at explaining issues I didn’t understand. Suggested making a how to operate + lock video as I’m handing over to new owners. Tidy + did the job to proper standard. Didn’t cut corners. Cleared everything away + no mess left. Felt reassured with one year warrantee for work done. In all dealings with the firm, as I tried to get fixed without call-out + ordering parts, found customer service super efficient. Susan in particular. Thank you team.

LA22
Ambleside · January 2022

Purchased my two sets of bi-fold doors about 12 years ago they have been great ever since just had our third service call and as always the guys were great, replaced all the rubbers, handles etc, last time we had a couple of additions as they had moved on this time was the same we got all the improvements they had made to the sets they are fitting today, great job by two great guys, a credit to FSDC Global, once again we have two new looking sets of doors, Many thanks.

Unit Computer Parts & Repairs
GB · November 2021

We installed our Folding Sliding Doors over 10 years ago, and had been enjoying them ever since. Recently, we had some structural issues in our home which had also impacted our doors and FSDC Global came to the rescue. They surveyed our site, made a plan, custom made parts to fix our specific problems and scheduled a reinstall. They also arranged for a total refurbishment on site. Their customer service was superb, their installers were expert in every way. My doors are like new.

McCarthyhp452
GB · March 2020

Just a note of thanks for the fantastic service provided by your engineers. We were contacted to say they would be here by 8am and they arrived at 7.55am. Very friendly and they were able to sort the problem with the lower roller mechanism and adjusted the top mechanism allowing the door to open and close smoothly. They also fitted a replacement rubber seal/draft excluder on the door.

Fantastic service! Thanks also to the person I dealt with for helping us on Friday afternoon.

Floodch230
GB · March 2018

This is honestly one the most professional companies I have ever dealt with. We have had our bi-folding doors for four years and recently discovered a slight issue with the brush that runs along the bottom of one of the doors.

After sending an image to the company, engineers were on site within a week. Leon plus one were on time, completed the job effectively and efficeintly and were extremely pleasant and professional.

Well done sliding doors, first class customer service.

Ophelia
gb · November 2017